DELIVERY/SHIPPING: We aim to despatch most items promptly. However, as many of our products are bespoke and are individually handmade by specialist Designers and Craftsmen, delivery times will vary. All goods are subject to availability.

When goods are ready for despatch, delivery times are guaranteed 1 to 2 days for the UK, Western Europe 3 to 5 days, Rest of the World 5 to 7 days. As all items are sent by 'Priority Mail', typical delivery times will tend to be at the low end of the guaranteed delivery times.

For further enquiries, please use the Live Chat Button, or call us - see telephone numbers below.

POSTAGE AND PACKAGING (P & P): We use both Domestic and International postal and carrier services under contract, with the aim of providing delivery within a reasonable time-frame and cost.

Packages sent to addresses throughout the UK are subject to P & P charges of £4.00 (US$6.25), Western Europe at £7.00 (US$10.90), USA, Canada, Eastern Europe and the Rest of the World are charged at £10.00 (US$15.60).

The decision whether to send packages by postal or carrier services rests with The Annabel Chaffer Collection. Apart from small packages sent to addresses in the UK, all larger packages to UK addresses, as well as all packages to any other destination in the World have to be signed for upon delivery, so arrangements should be made where appropriate.

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