In order to protect our customers as fully as possible, Annabel Chaffer takes all email security issues very seriously.

We normally receive email addresses from customers through their encrypted orders, which are received by SSL secure servers. The servers concerned are used by most of the leading dealing-rooms in the City of London for processing deals between parties, both within the UK but overseas as well, particularly in North America. The level of security demanded by such institutions should give some comfort to all our genuine customers who wish to buy items through the Annabel Chaffer on-line catalogue. However, whilst we have taken reasonable measures to ensure the safety of email addresses, we cannot anticipate unknown methods to attempt to steal such email addresses. Therefore, we cannot accept responsibility for any email addresses stolen outside our business.

All emails sent and received by Annabel Chaffer pass through two levels of security/virus checking prior to being received by our customers and us. These virus checks are carried out independently by a third party using very highly regarded software, not normally available to the general public. The email environment is being constantly monitored for new viruses and any anti-virus software is written and made available by the software specialists soon after a new virus is detected, often within hours of first detection. The email servers that we use check every ten minutes for up-dated anti-virus software changes.

Customers should satisfy themselves of the security provided by their Internet Service Provider (ISP) and ensure that emails sent to them by Annabel Chaffer cannot be corrupted by viruses, or stolen, on 'the last leg of the journey'.

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