Live Chat Button

In order to assist you at any stage of your browsing anywhere in our on-line catalogue, this website incorporates a Live Chat Button that can be found located to the right of every screen. However, the Live Chat Button will be displayed only when our staff are in the office and on-hand to help you. When the office is closed, or staff are unavailable, then the Live Chat Button will not be displayed. Please telephone Freephone 0800 074 0505.

By 'clicking' on the button, a personal window will pop-up on screen with a 'Welcome to Annabel Chaffer' message. If you need help, you can 'chat live' with one of our customer service staff immediately, in real time!
Simply (1) Select the listed member of staff on duty that you prefer to chat with live, (2) Enter your name (optional) and (3) Click the "Chat Now" button for a one-to-one "live chat" session with that member of staff.
You can then enter your message or query in the lower half of the diplayed window and by clicking the "Send Question" button your query will be sent to the chosen member of staff, instantly.
Our member of staff will then be able to assist you without delay and guide you to the correct page for the product(s) you are seeking by sending you a hyperlink of the URL for the relevant page(s), or simply respond to your request in whatever way is appropriate.

It is as simple as that! And, you can rest assured that your chat with our member of staff is kept completely confidential and is not seen by anyone else who might be browsing through the Annabel Chaffer Collection on-line catalogue at the time.

ANNABEL CHAFFER B.C.M., Mayfair, London WC1N 3XX, UK.
Tel: UK 08707 300 888 USA and elsewhere: +44 8707 300 888
Fax: UK 08707 300 999 USA and elsewhere: +44 8707 300 999

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